Ticketmaster was hired by the BBC to handle ticketing for the historic concert set for May 7 to celebrate the ascension of King Charles to the British throne. But something went badly awry.
A number of fans who received an email from the ticketing site informing them they’d won tickets for The Coronation Concert in a ballot say they were later told that all tickets were gone.
On April 25 a number of fans shared on Twitter screenshots of emails from Ticketmaster saying they had been allocated tickets, but needed to “act quickly” to claim them.
But, in some of those screenshots, fans were also told that they had until midday on April 27 to claim their tickets.
Only fans who were successful in the first two ballots were offered “guaranteed” tickets, a spokesperson for CNN said, provided they claimed their tickets within three weeks.